Account

Delete Your CollecSync Account

If you would like to delete your CollecSync account and associated data, follow the steps below. We'll confirm by email once it's done.

How to Request Deletion

The fastest way is directly in the App: open Settings → Delete Account and confirm. Your account and its data are queued for deletion immediately.

Don't have access to the App? Send an email to support@collecsync.com with the subject line "Account Deletion Request", including the email address associated with your CollecSync account (the one used to sign in with Google), or use the form on this page to open a correctly formatted email automatically.

What Gets Deleted

Data Retention

We will delete your data within 30 days of receiving your request.

What happens after you send it

  1. 1

    You request deletion

    Tap Delete Account in the App's Settings, or email us from the address on your account so we can verify the request is really yours.

  2. 2

    We process it

    Your account profile, collection data and settings are removed from our servers.

  3. 3

    We confirm

    You get a confirmation email once the deletion is complete — within 30 days of your request.

This cannot be undone. Once your account is deleted, your collection, binders and settings cannot be recovered. If you only want to stop using the App, uninstalling it removes the data stored on your device without deleting your account.

Questions

If you have any questions about this process, contact us at support@collecsync.com.